Worst ever customer service

I visited the store on Tuesday the 29 Jan 2019 at about 09:00am in the morning to buy a few things. One of the things I was looking for was a mountain bike that was on promotion. I was made to wait at the bike section for over 15mins with no help, eventually when I was looking for the manager to complain I was told the people responsible for that section only start work from 10:00am. I was made to wait again at the information desk only to be told they are out of stock. The person who assisted me didn't even bother to check if the bike was available at any other nearby Game stores or to even give me a way forward seeing that they did not have what I was looking for. That was worst ever service to get that early in the morning. I wouldn't recommend it to anyone.