WORST CUSTOMERS SERVICE EVER

Good day.

I have had ENOUGH of Game Upington pathetic customer service.

We NEVER had a problem with returning electronic equipment that was not working after a few months...and bear in mind...it's only a few months old.

In the past, we took it in, the gave us a money voucher and we can take another one. But now, every single time, there is a story of sending it back and and and...

We just took back our microwave that we had just over a year....we had the proof of purchase. The microwave price was R1500.

The one lady had the nerve to tell me that it can't be repaired neither can we get a money voucher. So you mean to tell me that the money we spend is down the drain???

Plus, the lady that was called was highly unproffesional. Moral of the story is: We are left with NO MICROWAVE!!!!!!!!! I wil continue to report Game Upington, with this pathetic customer service. In the past we NEVER had a problem with something like this...but NOW all of a sudden it's a long story.

I expect a feedback on this. The store manager of Game Upington can personally call me. If I do not answer then my father can be called on ***.

I am NOT happy with this service. And I will continue addressing this issue until there can be another way of handeling this.

Regards, Mr. Elriek Swanepoel