DM
Daniel M
1 reviews | Active since Oct 2020
14 Oct 2020, 16:49
WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED
The worst service I have ever had. I have been following up on my refund for a month. First they were out of stock I had to the one calling regarding my order after some weeks without delivery and when I request for the refund it took them a month to to refund me and they still don't know how far is my refund and when it will be refunded. GAME I WANT MY REFUND I HAVE BEEN PATIENT ENOUGH FOR A MONTH. IF HAVE TO TAKE ACTION I WILL.
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Replies (1)
Game's replyOfficial
14 Oct 2020, 17:59Good day Daniel,
Thank you for taking my call.
I'm sorry about the experience and the service you have received.
As discussed over the phone, I will follow up with your refund and I will give you feedback.
Thank you.
Kind Regards
Mlindeli Ngcana
Severity 1 Complaints Agent
Thank you for taking my call.
I'm sorry about the experience and the service you have received.
As discussed over the phone, I will follow up with your refund and I will give you feedback.
Thank you.
Kind Regards
Mlindeli Ngcana
Severity 1 Complaints Agent
Game's reply14 Oct 2020, 17:59
Official
Good day Daniel,
Thank you for taking my call.
I'm sorry about the experience and the service you have received.
As discussed over the phone, I will follow up with your refund and I will give you feedback.
Thank you.
Kind Regards
Mlindeli Ngcana
Severity 1 Complaints Agent
Thank you for taking my call.
I'm sorry about the experience and the service you have received.
As discussed over the phone, I will follow up with your refund and I will give you feedback.
Thank you.
Kind Regards
Mlindeli Ngcana
Severity 1 Complaints Agent