MS
Mujiba S
1 reviews | Active since Jun 2011
15 Dec 2020, 15:57
Worst Customer Service Game Mall of The South
5 months later! Not a call, follow up, nothing from your side Rashid (Manager)
I don’t know if my disgust is worse than my frustration.
I have never experienced such unprofessionalism in my entire life.
What is a great concern is that Game Mall of The South could not be bothered with me as a customer.
Still sitting with a dented fridge and NOT ONE CALL TO MAKE THIS RIGHT.
Initially just a measly I will refund you your delivery fee!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
At this point I should get the fridge of ANY choice at YOUR COST GAME!
I will never recommend anyone to make a purchase at your store.
I most certainly will NEVER buy from GAME ever again.
Can someone from HEAD OFFICE SENIOR MANAGEMENT contact me.
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Replies (1)MS
Mujiba S's updateReviewer Update
17 Dec 2020, 09:52Dear Rina,
As you know I sent you the proof that I emailed him about the fridge I wanted with the BLack Friday special. NOT a single reply! THATS HOW PROFESSIONAL GAME MALL OF THE SOUTH IT. That they dont attend to emails. Take no time to sms, whatsapp. there are a million ways to contact a customer
I get to an email this morning that states the manager attempted calling me! A blatant lie!
As you know I sent you the proof that I emailed him about the fridge I wanted with the BLack Friday special. NOT a single reply! THATS HOW PROFESSIONAL GAME MALL OF THE SOUTH IT. That they dont attend to emails. Take no time to sms, whatsapp. there are a million ways to contact a customer
I get to an email this morning that states the manager attempted calling me! A blatant lie!
Him contacting me is an absolute lie which I will NOT tolerate!
Attempts on contacting a customer should only be voiced when all AVENUES is exhausted!
Thus I know he did not contact me – And I am willing to pull cellphone records of calls received/missed.
Was I called? Alledgedly which is a BLATANT LIE!
Was I emailed? He could not even reply to the email I sent to order another fridge on Black Friday special????????????!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Was I smsed? Whatsapped?
WHEN A MANAGER PRIDES HIMSELF OR A STORE/BRAND SUCH AS GAME PRIDE THEMSELVES IN CUSTOMER SERVICE
YOU DON’T LIE AND SAY YOU CALLED A CUSTOMER
YOU EXHAUST EVERY AVENUE AND HIS TURN AROUND ON EMAIL RESPONSES ARE JUST AS PATHETIC!!!!!!!!
AND BECAUSE OF HIS LACK OF PROFESSIONALISM GAMES REPUTATION WILL BE EXPOSED
NO ONE LIES AND STILL OFFERS ABSOLUTE PUTRID SERVICE
INFACT I WANT FULL REFUND THAT WAS INVOICED
I WILL PURCHASE A FRIDGE ELSEWHERE AND WHEN I HAVE FOUND WHAT I WANT WHERE THERE IS INFACT BETTER CUSTOMER SERVICE GAME CAN COLLECT THEIR DEFECTIVE APPLIANCE!
MS
Mujiba S's update17 Dec 2020, 09:52
Reviewer Update
Dear Rina,
As you know I sent you the proof that I emailed him about the fridge I wanted with the BLack Friday special. NOT a single reply! THATS HOW PROFESSIONAL GAME MALL OF THE SOUTH IT. That they dont attend to emails. Take no time to sms, whatsapp. there are a million ways to contact a customer
I get to an email this morning that states the manager attempted calling me! A blatant lie!
As you know I sent you the proof that I emailed him about the fridge I wanted with the BLack Friday special. NOT a single reply! THATS HOW PROFESSIONAL GAME MALL OF THE SOUTH IT. That they dont attend to emails. Take no time to sms, whatsapp. there are a million ways to contact a customer
I get to an email this morning that states the manager attempted calling me! A blatant lie!
Him contacting me is an absolute lie which I will NOT tolerate!
Attempts on contacting a customer should only be voiced when all AVENUES is exhausted!
Thus I know he did not contact me – And I am willing to pull cellphone records of calls received/missed.
Was I called? Alledgedly which is a BLATANT LIE!
Was I emailed? He could not even reply to the email I sent to order another fridge on Black Friday special????????????!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Was I smsed? Whatsapped?
WHEN A MANAGER PRIDES HIMSELF OR A STORE/BRAND SUCH AS GAME PRIDE THEMSELVES IN CUSTOMER SERVICE
YOU DON’T LIE AND SAY YOU CALLED A CUSTOMER
YOU EXHAUST EVERY AVENUE AND HIS TURN AROUND ON EMAIL RESPONSES ARE JUST AS PATHETIC!!!!!!!!
AND BECAUSE OF HIS LACK OF PROFESSIONALISM GAMES REPUTATION WILL BE EXPOSED
NO ONE LIES AND STILL OFFERS ABSOLUTE PUTRID SERVICE
INFACT I WANT FULL REFUND THAT WAS INVOICED
I WILL PURCHASE A FRIDGE ELSEWHERE AND WHEN I HAVE FOUND WHAT I WANT WHERE THERE IS INFACT BETTER CUSTOMER SERVICE GAME CAN COLLECT THEIR DEFECTIVE APPLIANCE!