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Pumeza N

1 reviews | Active since Jul 2019

05 Jul 2019, 14:32

Worst customer service experience ever

Bought built in cupboard a month ago 30th of May, I haven't received it yet, item was ordered till today, everytime I go there, they say item will be delivered soon, there are so many customers waiting for the items, why advertise if you don't have, I don't want the money back, I want what I was told it will arrive in 5 days time by the floor Manager. No one called or SMS as promised, all you get is the stinking attitude of the stuff

0
Replies (3)
Game
Game's reply05 Jul 2019, 17:39
Official
Hi there  Pumeza,

Thank you for bringing this to our attention.

I do apologize that you have not yet received your item as well as the inconvenience this has caused you.
Please forward an email to *** and cc in *** so that I may look into this matter immediately.

I look forward to your response.

Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za 

Best regards,

Game
Game's reply05 Jul 2019, 17:39
Official
 Hi there  Pumeza,

Thank you for bringing this to our attention.

I do apologize that you have not yet received your item as well as the inconvenience this has caused you.
Please forward an email to *** and cc in *** so that I may look into this matter immediately.

I look forward to your response.

Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za 

Best regards,

PN
Pumeza N's update05 Jul 2019, 18:12
Reviewer Update
Good Day Abdul
  • Thanks for the response, kindly call me on ***