SC
ShandrAA(C) Candiotes
1 reviews | Active since Jan 2015
27 Jan 2016, 16:51
Worst customer service ever
No one wants to help you. And if you call someone they walk away faster or ignore you and keep talking to their friends. I ask 5 people to assist me and all they do is tell me a differenf ile where the stuff is. Then the last person i ask told me you do not sell it. I don't care if you don't sell it but now the staff is clueless so your paying them to walk around in your shop to irritate customers.
Helpful (0)
Replies (1)0
Replies (1)
Game's replyOfficial
29 Jan 2016, 07:12Hello shandretjie92,
We are in receipt of your complaint with reference ***2.
Please accept my apologies for the lack of service you received in the store.
I assure you that we do take customer service very seriously, and are of the mindset that aside from the financial benefit that customers bring to the store, more importantly, you spend your time in the store which is portions of your life. Store Management will address this matter with all team in the store and we trust that your next visit to our store will be more enjoyable.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your complaint with reference ***2.
Please accept my apologies for the lack of service you received in the store.
I assure you that we do take customer service very seriously, and are of the mindset that aside from the financial benefit that customers bring to the store, more importantly, you spend your time in the store which is portions of your life. Store Management will address this matter with all team in the store and we trust that your next visit to our store will be more enjoyable.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply29 Jan 2016, 07:12
Official
Hello shandretjie92,
We are in receipt of your complaint with reference ***2.
Please accept my apologies for the lack of service you received in the store.
I assure you that we do take customer service very seriously, and are of the mindset that aside from the financial benefit that customers bring to the store, more importantly, you spend your time in the store which is portions of your life. Store Management will address this matter with all team in the store and we trust that your next visit to our store will be more enjoyable.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your complaint with reference ***2.
Please accept my apologies for the lack of service you received in the store.
I assure you that we do take customer service very seriously, and are of the mindset that aside from the financial benefit that customers bring to the store, more importantly, you spend your time in the store which is portions of your life. Store Management will address this matter with all team in the store and we trust that your next visit to our store will be more enjoyable.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73