MC
Mary C
1 reviews | Active since Dec 2011
09 Feb 2015, 09:35
Worst customer service ever!
Complaint - We received the worst customer service ever at the Cell C customer care department yesterday. When somebody eventually attended to us, they were clearly not interested in assisting us, we were not greeted just the word \Yes?""
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Replies (1)
Game's replyOfficial
09 Feb 2015, 16:33Hello marycmbrnk,
We acknowledge receipt of your complaint with reference ***.
We have noted your concerns, thank you for bringing this matter to our attention.
The service as you have received is most definitely not acceptable and will not be tolerated. We have requested urgent assistance from the management, who will conduct an investigation into your concerns and supply you with urgent feedback.
Please accept our sincere apologies for any inconvenience caused.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
We have noted your concerns, thank you for bringing this matter to our attention.
The service as you have received is most definitely not acceptable and will not be tolerated. We have requested urgent assistance from the management, who will conduct an investigation into your concerns and supply you with urgent feedback.
Please accept our sincere apologies for any inconvenience caused.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply09 Feb 2015, 16:33
Official
Hello marycmbrnk,
We acknowledge receipt of your complaint with reference ***.
We have noted your concerns, thank you for bringing this matter to our attention.
The service as you have received is most definitely not acceptable and will not be tolerated. We have requested urgent assistance from the management, who will conduct an investigation into your concerns and supply you with urgent feedback.
Please accept our sincere apologies for any inconvenience caused.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
We have noted your concerns, thank you for bringing this matter to our attention.
The service as you have received is most definitely not acceptable and will not be tolerated. We have requested urgent assistance from the management, who will conduct an investigation into your concerns and supply you with urgent feedback.
Please accept our sincere apologies for any inconvenience caused.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73