Worst customer service

I went to Game store in Centurion 28th december and bought chest deep freezer i asked if i can just pay and take it with as it can fit in my car the sales man said no we will deliver it tomorrow 12PM all you need to do is to pay the delivery amount included in the purchase next day i called at 12 PM they said it shows out on thier system so the driver must be on his way after 7 phone calls until 5 PM they gave me the driver number i called the driver he said nothing on his list on my name and i should call them back which i did and when i phone the guy i could hear him laughing telling somebody next to his eish its the same guy and both started laughing when i started shouting he put the phone down on me i called again as soon as they hear its me they put the phone down because they know they **** and they never booked it out then i asked to transfer me to the store manager they did transfer me to a guy said he is one of the managers he said he will approve the delivery now “ just shows all what i heard before this phone call about the delivery on its way is just lies” and after 30 mins he called me again to say he is following up with me if the delivery has arrived or not because he requested someone to deliver today . Now its 7:30 PM which is clear that no delivery will be made today imagine keeping you stuck at home for 8 hours cancelling whatever u have to do and all u get is lies im so disappointed and i will write about this expierince with your centriuon mall store on every single social media portal i can reach and i will never stop till you learn how to respect your customer and dont laugh at them and put ur phones down on them and stop lying . The only one thing about your store is the guy by the name Gerry who kept calling to make sure everything is fine otherwise you need to give your teams TCF training incase you dont know what is TCF its treating customer fairly