1 reviews | Active since Jan 2012
Worst Customer Experience ever
<p>This complain has gone on long enough you advised you get back to me and you haven’t, I am disgusted with the way this situation has been dealt with the trolley guy that grabbed the handle of my son seat, and being verbally abusive, I was told in store when asking for a manager. The guy didn’t resolve it, then Senior Manager at Game Somerset mall ask if come back, after that experience my husband and I just don’t feel right, my 2 year old son… again how would you feel if you child saw something</p> <p> </p>
We acknowledge receipt of your complaint and apologize sincerely for the incident that took place by our store. The matter is under investigation where after management will contact you to discuss this matter.
We appreciate your support tremendously and trust this matter will not stop you from visiting our stores again.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint and apologize sincerely for the incident that took place by our store. The matter is under investigation where after management will contact you to discuss this matter.
We appreciate your support tremendously and trust this matter will not stop you from visiting our stores again.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Best regards,
