Worst Customer Experience ever

<p>Please be advised of the following seeing that you send numerous surveys that I do not get a response to.</p> <p>1. Customer Service Centre, Somerset Mall, Customer Service Manager, lady with long black hair, i Na****a ( Not sure the name) She has a real attitude problem, she doesn’t care about customer service as I am not happy with service given by her if this is people you put in management then I don’t know.</p> <p>2. I asked her questions very basic as the board says customer service, she answers me in sarcastic tone, and I hardly turn my back and she commented “ kan n mense so gaan aan gaan” and I was furious because I had my son in trolley because I would’ve had few choice words.</p> <p>3. I have contacted you, with regards to the firs incident with the trolley management guy that wanted to grab the trolley whilst my kid sat in and wanting to fight with my husband. Inside and outside the store.</p> <p>4. I really don’t fee valued at your somerset branch because what would you have done if your two year old was in trolley as well as how would you feel if you were spoken to like that by your customer service.</p> <p>5. I feel that they take changes with regards to how people look and dress and I think that kind of stereotyping should be address. And I am awaiting proper answers because I have been loyal to your company for 7 years and I will not this matter go unresolved, I take my hat off to zewenwacht, They do know how to treat people</p> <p> </p>