1 reviews | Active since Jul 2016

10 Jul 2016, 14:38

worst customer care ever

<p>I am really disappointed by how my complaint was handled at Game in Waterfall Mall. Ended up not buying and im very sure that i will not be encouraging anyone i know to shop there for fear the might be treated as poorly as i was.</p>

0
Replies (2)
Game
Game's reply11 Jul 2016, 05:49
Official

I am really sadden by your experience you had at our Game store recently and want to apologize for the level of service you got on that particular day which was really unacceptable in terms of our Game and Wal-Mart beliefs and values.

Senior management will contact you to discuss and this matter.

Regards.

Rina Taute

Group Customer Service Advisor

Tel: 0 ********** 2273

Best regards,

Game
Game's reply11 Jul 2016, 12:51
Official

Further to the above matter we confirm that Management contacted you and confirmed that he will investigate the matter where after corrective action will take place.

Regards.

Rina Taute

Group Customer Service Advisor

Tel: 0 ********** 2273

Best regards,