YN
Yathawan N

1 reviews | Active since Dec 2017

04 Sept 2023, 17:34

worst business

the worst store to do business with. I think we as South Africans should boycott the whole Masstores group until they employ competent and capable staff members it is the customers that are keeping these employees employed. I have been trying to return an office chair I purchased on 21/08/2023 from their online store everyday I send emails with no response, then I log onto their website and chat to a different person from their support desk.

0
Replies (1)
Game
Game's reply05 Sept 2023, 11:49
Official
Hi Yatwan, thanks for getting in touch. I am so sorry that the issue with your office chair has not been resolved. Please be advised we will escalate the matter for urgent assistance and feedback. 🙏