1 reviews | Active since Mar 2017
WORST ATTITUDE AND POOR CUSTOMER SERVICE!!
<p>Visited Game Centurion on the 29 March 2017 at around about 9:30am. I quickly went in to buy a new phone for my store as our phone was faulty and clients could not phone in. I arrived at the cellphone corner and looked and the best suited phone for my business needs. The lady there ignored me completely and was cleaning the shelve infront of me as I was looking. As soon as I decided which phone is best, I tried to get her attention and she looked confused and out of placed. I showed her 3 times which phone I wanted which first of all is not a difficult instruction at all. We then proceded to the pay desk and she then told me after 10 minutes that the phone is out of stock. I then said okay and chose another phone, She then got the phone which took forever and then said that I need a sim card. I then explained to her that i do not need a sim card as I already have one at my store. She then rudely insisted with out any reason and I asked her why do I HAVE to take on with this phone, and she explained poorly to me with no effort. Still no understanding and the confusion of the rudeness and attitude that I was getting from this "employee", left the store and went to cellc where I was helped and walked out of cellc in less than 9 minutes with a new phone. I want to say that I am suprized at the lack of training provided(or not provided) to GAME employees. Game South Africa seems to be fine with being known as the back alley store with the worst service, along side Checkers. And I would not want to be in the same class as checkers. </p> <p> </p> <p>Good luck with what you are "trying to do", but I will never do business with GAME ever again.</p>
