Worse turnaround time

I bought a KIC freezer @ Game KC on the 27/11/2015. The saleslady sold me an extended warranty & delivery which I gladly paid. I was then told that it will be delivered on the 05/12/2015 which was my son's graduation day so I paid someone to stay at my place to receive the freezer which never came on the day promised. No call to advise next steps!!!!! I continuously called & was given the run around. During this time my fridge broke & I had to get rid of some meats as I had no other alternative as the freezer wasn't delivered. So again today I call & finally get some sort of answer advising me that KIC will be delivering all merchandise to by the 12/12/2015 & delivery will take place after that. This doesn't help me at all as I still don't have a freezer & have to buy meat stuff everyday & all I get told that they sorry for the inconvenience. Working for a well established call centre if we wrong our customers we need to make it up to then, which gets done. Well, Game only says SORRY which doesn't do anything for me. I will not be purchasing anything there again. All I expected was an update in advance to inform me about the circumstance. Angry & irritated customer.