NM
Nompumezo M

1 reviews | Active since Nov 2021

23 Dec 2024, 09:09

Worse Service from Game

Worse service ever, doesn't even deserve a star. I made 2 purchases of Jacob's coffee's to collect at Game Baywest Mall, I then got an message to pick up, unfortunately I couldn't pick up the same day, the following day I got an sms and an email my order has been picked up and I called the store who said they will speak to customer service, till today she is still speaking to them because I have not received any feedback.

Yesterday I got a refund for 1 instead of 2 orders again no explanation.

0
Replies (4)
NM
Nompumezo M's update27 Dec 2024, 07:33
Reviewer Update
I need proof of pay as you say the refund was done on the 20th. Still nothing on my account. I can't just enquire at my bank and say money was paid in without proof.
NM
Nompumezo M's update30 Dec 2024, 09:25
Reviewer Update
There is still no refund and the is no movement due on my bank side so I need to know what's next?
NM
Nompumezo M's update01 Jan 2025, 18:03
Reviewer Update
Noted
Game
Game's reply02 Jan 2025, 07:31
Official
You're welcome.