DK
Diasha K
1 reviews | Active since Jul 2018
27 Jan 2025, 13:10
Worse Service
I brought a laptop 28/11/2024 online. It was a Christmas gift so it was only opened on 25/12/2025 and it was not working. I gave them a call 31/12/2025 to inform them and ask them to collect the laptop. It was only collected 10/01/2025 and today it was send back to me without some touching the laptop. The service consultants are rude and arrogant.
I want them to take their laptop and give my money back. This is the worse service I have ever received. This will be my last time shopping with Game.
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Game's replyOfficial
27 Jan 2025, 14:25Hi Diasha, thank you for reaching out. I'm sorry the laptop was faulty when you used it and that the same item was returned to you. Your query has been escalated to the complaints team and you will be reverted to as soon as there's feedback. Please note, the laptop will need to be assessed after it's collected to determine what the fault is.
Game's reply27 Jan 2025, 14:25
Official
Hi Diasha, thank you for reaching out. I'm sorry the laptop was faulty when you used it and that the same item was returned to you. Your query has been escalated to the complaints team and you will be reverted to as soon as there's feedback. Please note, the laptop will need to be assessed after it's collected to determine what the fault is.