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menzi M
1 reviews | Active since May 2018
10 May 2018, 16:38
worse customer services
worse customer service in game store Durban west street, I called to enquire if they network was still down as I was there earlier to sign up for a contract and I was put through customer services, where the lady just dropped the phone in my ear, which I found very rude and in professional.
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Game's replyOfficial
10 May 2018, 16:43We acknowledge receipt of your complaint with reference ***4. Please accept my apologies for the lack of service you received in the store.
I assure you that we do take customer service very seriously, and are of the mindset that aside from the financial benefit that customers bring to the store, more importantly, you spend your time to contact us. Senior Management will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's reply10 May 2018, 16:43
Official
We acknowledge receipt of your complaint with reference ***4. Please accept my apologies for the lack of service you received in the store.
I assure you that we do take customer service very seriously, and are of the mindset that aside from the financial benefit that customers bring to the store, more importantly, you spend your time to contact us. Senior Management will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,