SA
Shane A
1 reviews | Active since Mar 2016
18 Mar 2016, 18:14
Won't honour deal
Came into store wanting to buy a gift. Got to the toy section and found a doll set. When we got to the till the price scanned at R500 and the pricing on the shelf displayed R100! Manager did not want to give it for the price advertised! CPA states that the customer should get it for the price advertised. We even have photos of it being advertised at R100!! But the manager still wouldn't give it for the deal! It's my daughter's birthday tomorrow(19 March 2016)! I'm really disappointed in game bayside mall and won't be buying anything there again!! I'm gonna take this further
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Game's replyOfficial
19 Mar 2016, 09:33Hello ViperEnigma,
We acknowledge receipt of your complaint with reference ***2 and apologize for any inconvenience caused.
Store management will contact you to explain the CPA rule regarding difference in pricing.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***2 and apologize for any inconvenience caused.
Store management will contact you to explain the CPA rule regarding difference in pricing.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply19 Mar 2016, 09:33
Official
Hello ViperEnigma,
We acknowledge receipt of your complaint with reference ***2 and apologize for any inconvenience caused.
Store management will contact you to explain the CPA rule regarding difference in pricing.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***2 and apologize for any inconvenience caused.
Store management will contact you to explain the CPA rule regarding difference in pricing.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73