dW
darwin W

1 reviews | Active since Mar 2015

21 Mar 2015, 01:55

wifi router biught but never recieved

My fiance 3weeks ago bought 3 vodacom tablets and a WiFi router..just to find out that they didn't have the WiFi router they so boldly displayed.. We were told that one will be ordered from king Williams town..and that we should collect when the sales person would phone us..2weeks passed without any response from game..we don't want the router anymore as we were let down by Game and its management..

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Replies (1)
Game
Game's reply21 Mar 2015, 14:52
Official
Hello Mr.Darwin V.Wyk,

We acknowledge receipt of your complaint with reference ***.

Thank you for your email letting us know of your disappointment in being unable to find the item you were looking for. I realize how frustrating it can be when you make an effort to go to the store and can't find the item. We apologize for your inconvenience in this matter.

Store management will find you stock of the item and will contact you to discuss this matter.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73