LJ
Louise J
1 reviews | Active since Jan 2016
04 Jan 2016, 12:05
Why shop at Game again?
When trying to return a faulty product I get treated as if Im stupid and dont know how to use a product. Clearly the return policy states that return a product in original packaging and we will gladly replace or refund. No mention of proof of payment. Not at this Game store!! Customer service is not service!
Helpful (0)
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Replies (1)
Game's replyOfficial
04 Jan 2016, 19:26Hello Louise N Jacobs,
We acknowledge receipt of your complaint with reference ***2 and apologize for your inconvenience in this matter.
We confirm that Management contacted you to apologize and we invite you back into the store. Please do not hesitate to call upon Management should you experience a problem in store again.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***2 and apologize for your inconvenience in this matter.
We confirm that Management contacted you to apologize and we invite you back into the store. Please do not hesitate to call upon Management should you experience a problem in store again.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply04 Jan 2016, 19:26
Official
Hello Louise N Jacobs,
We acknowledge receipt of your complaint with reference ***2 and apologize for your inconvenience in this matter.
We confirm that Management contacted you to apologize and we invite you back into the store. Please do not hesitate to call upon Management should you experience a problem in store again.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***2 and apologize for your inconvenience in this matter.
We confirm that Management contacted you to apologize and we invite you back into the store. Please do not hesitate to call upon Management should you experience a problem in store again.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73