1 reviews | Active since Jan 2015
Why are you calling me
Just now some Game representative phoned me and wanted to market some **** about savings at Game. I have never given you permission to contact me nor have I ever given you my cell number. Why are you contacting me? Are you taking cold calling to a new level?<br> <br> Speaking about cold, when asking the caller to explain to me where she got my number, she went silent. I then asked her to speak to management after which she just hung up on me.<br> <br> This is POOR service - even though this is a service I haven't even requested.<br> <br> Really Game, spend less on *********** staff and this ridiculous marketing tactics and maybe you can once again become as competitive as a few years back. For now, just stop bugging me or I will take this matter to SAPS.
We acknowledge receipt of your complaint with reference *** and apologize for any inconvenience caused.
As per our telephonic conversation, my suspicion was correct in that RCS is doing cold calling to potential customers on behalf of Game. We escalated this matter to their senior management and for your records they can be contacted on ***.
We look forward being of assistance to you in the near future.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference *** and apologize for any inconvenience caused.
As per our telephonic conversation, my suspicion was correct in that RCS is doing cold calling to potential customers on behalf of Game. We escalated this matter to their senior management and for your records they can be contacted on ***.
We look forward being of assistance to you in the near future.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,