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BC
Breven C

1 reviews | Active since May 2016

10 Jun 2019, 08:23

Where is my delivery Game?

I went to Game Centurion on the 01/06/2019, bought 3 new appliances paid cash for everything and arranged for delivery for the 08/06/2019. Tried phoning the store twice on Sat 8th. Nobody could assist me and kept being transferred. Finally the driver called at 18:30 only to tell me with he is on his way with 2 of my appliances. When I queried the third he had no clue what I was talking about. Tried calling the store again on Sunday, no help what so ever. At this point I have no idea where my appliances are or where they be delivered. Very frustrating.

0
Replies (3)
Game
Game's reply10 Jun 2019, 11:42
Official
Hi Breven, 

I'm really sorry that you're still awaiting your delivery. 

It's definitely not fair to you after buying your appliances the beginning of the month. Please email your receipt number and contact details to *** so that this can be sorted. 

I look forward to hearing from you.

Kind Regards  Suhayfa Gabriels Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
BC
Breven C's update11 Jun 2019, 15:11
Reviewer Update
I sent all the information as requested and received a brief call to confirm which store I made my purchase at but as yet no feedback. If I do not receive feedback by the end of the day you guys might as well go ahead and cancel my order and refund me.
Game
Game's reply11 Jun 2019, 16:18
Official
Hi Breven, 

I'm sorry for not getting back to you sooner. 

I've forwarded your information to our Centurion store and am awaiting feedback. 

I will give you a call later.
 Kind Regards  Suhayfa Gabriels Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za