1 reviews | Active since May 2015
When a company just stop caring...
I have always been fond of Game since I was a child, It used to be the only store in this small town where you could get electronic goods and almost anything most other stores didn't have, not to mention it had a massive toy and video game sections.<br> <br> Over the years the business has not aged very gracefully, The vast video game section they once had is non existent, and the toy section a mere shadow of its former self. It is sad to see what has happened, And the attitudes of the staff has dramatically deteriorated over the years. They don't care about the customers, and are clueless about their products and *********** to say the very least. <br> <br> I broke my portable Wifi router this morning by accident, Game was typically the only place that would stock something like this, Its actually supposed to be a fairly common electronic appliance, otherwise I have to drive all the way to Richards Bay over the weekend to get a new one ,meaning until then I am stuck without internet at home. <br> <br> And the saddest part is I used to work for a different Game branch so I know the way it's supposed to function.<br> Lads, If you guys stopped caring, close down so we can use that space for something useful...
We acknowledge receipt of your complaint with reference ***.
I am really sadden by your experience you had at our Game store recently and want to apologies for level of service you got on that particular day which was really unacceptable in terms of our Game and Wal-Mart beliefs and values. We at this store strive to create a friendly and inviting experience for all our customers. I want to assure that this will never happen again and also encourage you to continue shopping at your favourite Game store.
Senior management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
I am really sadden by your experience you had at our Game store recently and want to apologies for level of service you got on that particular day which was really unacceptable in terms of our Game and Wal-Mart beliefs and values. We at this store strive to create a friendly and inviting experience for all our customers. I want to assure that this will never happen again and also encourage you to continue shopping at your favourite Game store.
Senior management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
