What is going on.

My brother has ready for his earphones and PS4 game from 2 different places delivered. Takealot and I don't know the other place. He placed his order this month way after me, a month since I've ordered my parcel, still I have not received it. You called an apologized, 2 weeks later still nothing. What is going on with game. I hope Nobody ever decides to shop with you cause you obviously don't take your customers series. Don't call me, I just want what I ordered.