What happend Game? Do you not need cutomers

Would love to give them no stars, The service at Game galleria is appalling and some of their staff could not be bothered. I have gone through many avenues trying to get through to Game. I appreciate their manager phoning and apologizing but that still does not fix the problem. They display stock that they do not have and when you complain they apologize but still leave their displays up of things they do not have, a simple display or even piece of paper stating that they are currently out of stock would leave people less agitated and frustrated. I feel that Game does not care about their customers. The staff can also only help you in certain sections of the store and refuse to help in any other department, when complaining about it they just tell you that the staff are specialists in that department that is why they refuse to help you in that department.