TN
Theo N

1 reviews | Active since Nov 2019

13 Sept 2023, 19:26

What game store ermelo did to me as a consumer wasn't fair I felt less important

Game ermelo Shop 1, Corner Voortrekker and, De Emigratie St, Ermelo, 2351 Retail stores are becoming ****s nower days on this business mention above I was wrongly treated. October 2022 I made an RCS game card with a vesion that I will benefit through the card, I took a handsat worth R2500+ a wireless LG speaker with a worth of R500 my purchase was on January 2023 one of these items I purchase it's now giving me problem by display on and off usb notification that cause the device to misbehave and the temperature it's above the limit, so I went to game store to return the device they hardly assist me due to the RFQ came with worth R3100 offwhich the device it's still under warranty and I'm still paying for the phone monthly I don't think it's fair for us consumers to be ****med by retail store this must come to an end

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Replies (1)
Game
Game's reply14 Sept 2023, 10:31
Official
Hi Theo,

Thank you for getting in touch.

I'm sorry your phone is not working as it should. 

As the item is still under the manufacturer's warranty, it will need to be assessed by them to determine what the fault is. 

Your query will be sent to the management at the store, and you will be reverted to. 

Kind regards
SG