ZM
ZAYNUDEEN M
1 reviews | Active since Apr 2011
27 Aug 2015, 10:20
What Customer Service ? No Follow Up Nothing
This is a second complaint about the lack of follow through & follow up on my first complaint ***<br> Only one attempt was made to call me but no voice mail message was left nor was any notification sent to me.<br> Had I not taken the liberty of checking whose call I had missed I would not have known.<br> Oh and did I mention that this was 2 weeks ago now?<br> After I sent an email providing my schedule to ensure that I am available to take the call.<br> Call me for more information ***
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Replies (1)Game's replyOfficial
27 Aug 2015, 15:52Hello Zaynudeen,
We acknowledge receipt of your complaint with reference *** and apologize for any inconvenience caused.
We cannot pick up any previous communication from you and neither is the reference number a Game number. However, management will contact you to assist you in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for any inconvenience caused.
We cannot pick up any previous communication from you and neither is the reference number a Game number. However, management will contact you to assist you in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply27 Aug 2015, 15:52
Official
Hello Zaynudeen,
We acknowledge receipt of your complaint with reference *** and apologize for any inconvenience caused.
We cannot pick up any previous communication from you and neither is the reference number a Game number. However, management will contact you to assist you in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for any inconvenience caused.
We cannot pick up any previous communication from you and neither is the reference number a Game number. However, management will contact you to assist you in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
