What a Joke!

<p>After posting a review on Hello Peter. </p> <p> </p> <p>I would think that they would have made more of an effort to have the matter resolved. </p> <p> </p> <p>I received emails from 3 different people, all passing the ball onto someone else. AND NONE OF THEM SOLVING MY QUERY. </p> <p> </p> <p>Eventually, 2 weeks after the incident, I receive a call from someone at RCS that doesnt even know what happened. </p> <p> </p> <p>Unprofessional would be but an understatement, still nobody can explain to me why I spent hours at the store on 2 separate occasions , only to have the payment declined. </p> <p> </p> <p>Still nobody can explain to me, why it took more than a week for the transaction to be reversed. </p> <p> </p> <p>This has been such an inconvenience. I urge upper management to re- evaluate the type of people you employ to handle customer queries. This could have been such a simple matter to resolve yet this is where we are. </p> <p> </p> <p>Ive wasted so much time with your company. </p>