NS
Nicholas S
1 reviews | Active since Apr 2015
15 Apr 2015, 08:07
What a great attitude towards a very rude client!
The encounter I witnessed last Friday evening, 10 April, cannot go without reporting. <br> We were at the Game stores customer service department in Centurion for some minor issue, and while waiting to be served, we witnessed some disturbing encounter between some client and an employee at the branch.<br> <br> This client in question had returned a \faulty"vacuum cleaner and wanted a replacement instantly. Mr. Erick Nobela"
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Replies (1)
Game's replyOfficial
24 Apr 2015, 07:38Hello nsinkala,
Thank you very much for taking the time to share this matter with you.
We are very proud of Eric who dealt with this matter with integrity. I forwarded the compliment to his Line manager who will give him the necessary recognition and we will also broadcast it on Game Radio.
We thank you for your support and look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Thank you very much for taking the time to share this matter with you.
We are very proud of Eric who dealt with this matter with integrity. I forwarded the compliment to his Line manager who will give him the necessary recognition and we will also broadcast it on Game Radio.
We thank you for your support and look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply24 Apr 2015, 07:38
Official
Hello nsinkala,
Thank you very much for taking the time to share this matter with you.
We are very proud of Eric who dealt with this matter with integrity. I forwarded the compliment to his Line manager who will give him the necessary recognition and we will also broadcast it on Game Radio.
We thank you for your support and look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Thank you very much for taking the time to share this matter with you.
We are very proud of Eric who dealt with this matter with integrity. I forwarded the compliment to his Line manager who will give him the necessary recognition and we will also broadcast it on Game Radio.
We thank you for your support and look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73