sM
seapei M

1 reviews | Active since Jun 2016

30 Jan 2017, 11:50

WHAT A BRAND

<p>Im really disappointed at the level of service i have not receive from the Game,in the westgate mall . last year sometime i reported through to hello peter about my Hisense fridge ,which the guys came to service the fridge ,stating that they have fixed the problem . whereas today im still leaving with the very same nightmare of my fridge being extremely over freezing . i cnt not even close the doors of the fridge. Please i need immediate help. I phone Game store reporting my problem AGAIN to them , i have not yet received respond or help . Can i please have my fridge replaced with a new one because some of the parts of my fridge are broken because of the ice that has consumed itself. The HISENSE can not be control with the temperature monitor . I NEED HELP IMMEDIATELY. </p>

0
Replies (2)
Game
Game's reply30 Jan 2017, 12:21
Official

We acknowledge receipt of your complaint with reference ***2 andapologise for your inconvenience with this fridge.

Senior Management will contact you to discuss this way forward.

Regards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,

Game
Game's reply01 Feb 2017, 13:10
Official

As discussed with management you can return to the store for a refund to do a re-purchase.

We look forward having you in the store.

Regards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,