KP
Keith P
1 reviews | Active since Apr 2010
08 May 2015, 07:38
What?
I bought a modem from Game Belairs shopping centre.It did not work from the outset-the computer will not recognise the software.I took it back to Game who told me the unit cannot be exchanged-even though they checked it in store and confirmed it was not working.I was told it had to go to the suppliers for assessment and would take a week.On Sunday it will be three weeks and i have still heard nothing from Game.What the hell Game?
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Replies (1)
Game's replyOfficial
11 May 2015, 19:20Hello Negligible,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
As discussed with management you can come to the store at your convenience for a replacement.
We look forward having you in the store soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
As discussed with management you can come to the store at your convenience for a replacement.
We look forward having you in the store soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply11 May 2015, 19:20
Official
Hello Negligible,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
As discussed with management you can come to the store at your convenience for a replacement.
We look forward having you in the store soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
As discussed with management you can come to the store at your convenience for a replacement.
We look forward having you in the store soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,