BN
Brenda N

1 reviews | Active since Mar 2021

15 Aug 2022, 11:26

Westgate Game appalling customer service by Tinswalo

Appalling service from Tinswalo at Game Westgate who was so rude from the word go because even when I got to the till she didn't greet me I ended greeting her and she seemed less interested to assist and I thought to myself just do what you are here for and leave.I had bought a sunbeam fan heater which was on display and had no box which Thami/Themba Tshabalala advised me that I would get a display discount and I humbled asked Tinstwala about it and it was as if I swore at her ,her attitude changed for the worse she became even more rude .Her actions just said you know what you are irritating me .Her body languagespoke a million words.She went to call some lady I think her name is Gasemang when she came to me to assist i expressed to her that I honestly do not appreciate Tinswalo's attitude and guess what she did absolutely nothing concerning my complaint .I waiting for this Gasemang lady to see how best she can verify the discount issue. While that was happening Tinswalo left the till and never came back even when whe saw that I went and bought something else while waiting for the discount issue to be clarified she just looked at me and just ignored me as if to say i'm irritating her or maybe I smell or maybe my money is not good enough Game.I've never ever been disrespected in this manner as a customer ever.If this is how Game treats us I wonder if I will ever set my foot again there .

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