DM
Douglas M

1 reviews | Active since Nov 2012

07 Oct 2015, 18:26

Well Done Game in Communicating

Thank you Game for advising me about erroneous Insurance Debit Order almost Before I knew about it.<br> You APOLOGISED profusely and never swept it under the Rug. <br> May Other Companies LEARN from this. You can make any Mistake. But Acknowledge it and communicate it Immediately showing Empathy and Respect for your Customers. You will gain more Customer Acceptance than BEFORE you made the Error. Keep it Up Game.. And Respect ! :-)<br>

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Replies (1)
Game
Game's reply08 Oct 2015, 07:47
Official
Hello eezykleen,

Thank you for taking the time to give us feedback and for understanding.

We assure you of our best service at all times and look forward having you in our stores again soon.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73