S
Sibusiso
1 reviews | Active since Jan 2026
29 Jan 2026, 07:12
We bought a Samsung ...
We bought a Samsung washing machine in December unfortunately they delivered a damaged machine, it has been over four weeks now since we reported and we have sent over 7 emails with no effort to assist us with the matter for an exchange, the item is still sealed .
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Replies (2)
Game's replyOfficial
29 Jan 2026, 09:53Hi there Sibusiso, thank you for getting in touch. I am so sorry that you have not been assisted as yet. Kindly provide the email address used to report the matter so we can further assist you.
Game's reply29 Jan 2026, 09:53
Official
Hi there Sibusiso, thank you for getting in touch. I am so sorry that you have not been assisted as yet. Kindly provide the email address used to report the matter so we can further assist you.
Game's replyOfficial
29 Jan 2026, 09:58Hi Sibusiso, Thank you for getting in touch. I'm sorry that the washing machine was delivered damaged and that your query is still ongoing. I've checked your details, and see that the matter is being dealt with by the complaints team. I will note on your ticket that you're awaiting feedback.
Game's reply29 Jan 2026, 09:58
Official
Hi Sibusiso, Thank you for getting in touch. I'm sorry that the washing machine was delivered damaged and that your query is still ongoing. I've checked your details, and see that the matter is being dealt with by the complaints team. I will note on your ticket that you're awaiting feedback.