AF
Adriaan F

1 reviews | Active since May 2013

14 Aug 2019, 19:28

Watch out when buying anything from Game.

I bought a R1400 cellphone from Game East Rand Mall. When I tested the phone at home , I expected more for the money I spent. The next day I went back with all accesories in the box with my receipt and asked if I could bring it back in original new condition and swop it for a more expensive phone , pay in the difference to satisfy my needs, and keep supporting Game. No was the reply from sales lady. I asked for the manager. No was his reply. I studies my receipt and nowhere does it stipulate that there is a no return policy on cellphones. Please I asked them. That had no effect. I walked out angry but heartbroken at the same time.

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Replies (1)
Game
Game's reply15 Aug 2019, 15:33
Official
Hi Adriaan

I am terribly sorry for the in-store experience, please forward us your contact details to ***

Kind Regards 

Ralton Pillay
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za