1 reviews | Active since Jan 2013
waste of time store
Went to buy a mp3 player. Stood for about 10 minutes, noone even offers to help. See a guy in a pink shirt and ask him to help, he calls someoneelse to help who is busy with another customer, while he walks around with his hands in his pocket. Another 10 or more minutes go by and I ask the guy in the pink shirt if I have to wait all night for help. He stil doesn't assist but asks the other person to help. Eventually when the other person helps he is clueless. Checks on the system and says he has 4 in stock. Comes back after ages and says nothing in stock! Such a waste of my freaking tym! Worst place to shop. I'm guessing the guys in pink shirts are managers but surely they can help a customer who is waiting for so long when the other staff are busy! Well I went to incredible connection where I got excellent service and it was closing time cos these fools at game wasted my time!
We acknowledge receipt of your complaint with reference ***9.
Please accept our apologies for the poor service rendered to you. This is unacceptable and I can assure you we will not tolerate it and action will be taken.
We confirm that management contacted you as well and we look forward having you in the store again soon so that we can show you that we value you as a customer.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***9.
Please accept our apologies for the poor service rendered to you. This is unacceptable and I can assure you we will not tolerate it and action will be taken.
We confirm that management contacted you as well and we look forward having you in the store again soon so that we can show you that we value you as a customer.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73