AD
Ashley D

1 reviews | Active since May 2012

10 Apr 2016, 19:01

Waste Of Time & Petrol

On 10/04/2016 I was driving from Honeydew to Edenvale as thats where I reside. It was around 16:40 that I realised I had to go make a purchase at a Game store. I went online to check the closest one and realised the Eastgate store will be a good option as the Game website states store closes at 18:00pm. So I drove to Eastgate past Edenvale where I stay and got there at 17:10. Walked to the store and found it closed. This made very angry and irritated as not only did I waste time driving there for nothing but I also wasted petrol. Game needs to think about existing and potential new clients and sort themselves out. Highly disappointed by this Game

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Replies (1)
Game
Game's reply17 Apr 2016, 10:18
Official
Hello MAD4,

We are in receipt of your complaint with reference ***4 and apologize for your inconvenience in this matter.

The matter is currently under investigation and senior management will get back to you on this matter.

We thank you for your support.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73