AP
Asif P

1 reviews | Active since Feb 2012

07 Jan 2019, 15:47

Waste of time

Since Game responded on the 19 Dec stating they will contact me and im still waiting.

Can someone advise how i could deal with this matter as it is my funds lying in there account because of *********** staff or they just have ****ty service.

Terrible Service Terrible service: I placed a order online and when i received it i was not happy with the order. I called game online support on Tuesday 27/11/18 and mailed them as well. Till today the package has still not been collected. This is the last time i order from game online

Official private business reply We are in receipt of your re-occurring call with reference 7765 and apologise on behalf of ONLINE for any inconvenience caused.

We escalated the matter to Senior Management @ONLINE to investigate this delay where after they will contact you with updated feedback.

Group Customer Service Advisor MASSDISCOUNTERS, t/a Game and DionWired Tel: ***/ Fax: **********

E-Mail: **********

0
Replies (1)
Game
Game's reply08 Jan 2019, 09:29
Official

We are pleased to inform you we have received your re-occurring query/complaint at  Game / Dion Wired Customer Care. We apologize for any inconvenience caused. 

We have logged your request with reference number  #   7765

The matter will be ESCALATED to Senior Management @ ONLINE and we trust this matter will be resolved soon.
Please do not hesitate to contact the Game/ Dion Wired  Customer Care should you need any further assistance. 

 
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired 
Tel: ***/ Fax: *** 

E-Mail: ***