Washing Machine Stock: Unacceptable Delay

On 5 May 2015, we purchased a Bosch washing machine from Game in Canal Walk. We were told to collect it from Airport Industria within two weeks at most, as the machine is popular, but new stock was on its way.<br> <br> As of today (exactly two weeks since purchasing it), we hadn't heard anything from Game yet. We gave them a call and, much to our shock, were told we would have to wait another 3 weeks for stock!<br> <br> This is completely unacceptable. We purchased the washing machine well in advance before we would need the replacement. Despite this, we will now be sitting without a washing machine at all in the near future. Had we not called Game, we would be none the wiser.<br> <br> If we knew we would have to wait over 5 weeks from the date of purchasing the product to actually collecting it, we would have shopped elsewhere. We have specially arranged transport to pick up the fridge and washing machine we purchased from Airport Industria this weekend, but will now be leaving without a washing machine and have to make new arrangements to collect it at a later date - at an extra cost to us. This is of course ignoring the fact that we'll be unable to wash our clothes due to Game's supply issues.