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Dineo L

1 reviews | Active since Jan 2020

14 Jan 2020, 10:16

Washing Machine.

I'm so dissapointed with the service i got from GAME stores boulders. I bought a washing machine in Dec 2019 and i'm still waiting for the delivery. I have been calling the store but i'm not getting juice...........I'm truly dissapointed, i didnt expect such service from GAME. Even the store manager is not helpful. He makes promises that he cannot keep.

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Replies (4)
Game
Game's reply14 Jan 2020, 10:27
Official
Hi Dineo,

I'm truly sorry you haven't received your washing machine.

I can understand how disappointing this must be as you have been chasing feedback from the store.

Please email a copy of your receipt, your full name and contact details to *** for attention Suhayfa.

I look forward to hearing from you.

Kind Regards

Suhayfa Gabriels

Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***

www.game.co.za

Best regards,

Game
Game's reply27 Jan 2020, 17:18
Official
Hi Dineo,

I trust this mail finds you well.

Please confirm whether your query has been resolved.

I look forward to hearing from you.

Kind Regards

Suhayfa Gabriels

Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***

www.game.co.za

Best regards,

Game
Game's reply29 Jan 2020, 13:40
Official
Hi Dineo,

I trust this mail finds you well.

Please confirm whether your query has been resolved. If not, please email your contact details to *** for attention Suhayfa. 

I look forward to hearing from you.

Kind Regards

Suhayfa Gabriels

Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***

www.game.co.za

Best regards,

Game
Game's reply30 Jan 2020, 16:11
Official
Hi Dineo,

I will be closing your query and should you require further assistance, please don't hesitate to contact me. 

Kind Regards

Suhayfa Gabriels

Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***

www.game.co.za

Best regards,