Washing machine bought

I bought a washing machine on special on Black Friday (a Samsung 9kg). I paid cash for both the machine and delivery. It is now the 12th December. I still don't have the washing machine. Up until Friday, the 10th, I was told that they were waiting on stock. On Saturday I was told that it had been delivered on Friday, but they don't deliver on Saturday, but I would be contacted on Monday for delivery. Monday came and went. It is Tuesday, I phoned - some mix up on the system, they will phone me back, waited, no phone call. I phoned back and they said that they are sorting it out but they don't deliver today. I insisted that they deliver today or I want my cash back. I am still waiting. I rightfully own that machine and Game is withholding my property. I am very disappointed in the service and I will never buy from Game again.