EP
Elize P
1 reviews | Active since Jan 2016
21 Nov 2017, 14:01
Washing machine
So in may I bought a LG washing machine at game MOKOPANE
on the 11th of November I called in to tell them it broke and if I need to bring it in ; and the said no LG as agents that will come and fix it at my house ; I did asked them if they are sure because iam staying 180km from them and the said its fine ; so its going for week to and still no repair is done on my machine.
Iam fed up with LG and Game and I want my money bac****
they don't care about after services!!!
Helpful (0)
Replies (2)0
Replies (2)
Game's replyOfficial
21 Nov 2017, 17:32We acknowledge receipt of your complaint with reference ***1 and apologise for your inconvenience in this matter.
Senior management will investigate this delay and will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's reply21 Nov 2017, 17:32
Official
We acknowledge receipt of your complaint with reference ***1 and apologise for your inconvenience in this matter.
Senior management will investigate this delay and will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's replyOfficial
23 Nov 2017, 09:09Further to the above matter we wish to confirm that the item will be exchanged. LG will arrange for the Pick up.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply23 Nov 2017, 09:09
Official
Further to the above matter we wish to confirm that the item will be exchanged. LG will arrange for the Pick up.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,