Wash Machine in very Bad condition

Hi

I bought a wash machine at Game Cape Gate I excluded the deliver cost and picked the wash machine up myself. We i got home and inspected the machine i saw that it had a deep scratch on it I spoke to the manager and he told me that someone was going to bring me a new machine, it has been almost a month and nobody came i have been going back and forth to Game Cape Gate driving all my petrol out with a lot of headaches.

This is really unacceptable service and i wouldn't recommended anyone to shop at Game Cape Gate .