KH
Kyle Houston-mcMillan
1 reviews | Active since Feb 2015
02 Mar 2015, 16:17
was denied the sale of a marked down item
To whom it may concern<br> I was denied the sale of a marked down item at their reduced to go sale. It was a Sony shock 44d I have photographic proof that it was marked R2990 when I queried it they repeatedly said the 2 was actually a 7. There is absolutely no chance that it was a 7. The manager then continued to say the sticker was tampered with due to R2990 previously being written as R2999. I find this to be extremely wrong and false advertising was committed here. I also feel I was disrespected and not taken seriously just because I am young (I am 19). this is not right
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Replies (1)Game's replyOfficial
03 Mar 2015, 20:12Hello Kylehmcm14,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
As discussed with management please take the necessary proof to the store where after the Store Manager will make a final decision.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
As discussed with management please take the necessary proof to the store where after the Store Manager will make a final decision.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply03 Mar 2015, 20:12
Official
Hello Kylehmcm14,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
As discussed with management please take the necessary proof to the store where after the Store Manager will make a final decision.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
As discussed with management please take the necessary proof to the store where after the Store Manager will make a final decision.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
