1 reviews | Active since Apr 2016
Warranty
<p>My tv was taken in for repairs 10/11/2016 as its still within a 24 month warranty only for me to be told to pay R2900 for repairs as the warranty doesnt cover the damages to the tv , like its me who damaged my own tv according to the service im getting and the funny thing is the tv that me R4255 on the 16/12/2014 , its a total ******* if you ask me and its basically in a nutshell its like paying for a brand new tv , warranties dont serve you any purpose if you ask me. </p>
We acknowledge receipt of your complaint with reference and apologise for your inconvenience in this matter.
Senior Management will investigate this cost as it is normally only repairs with faults on which is not technically that has a cost and will provide you with udpated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference and apologise for your inconvenience in this matter.
Senior Management will investigate this cost as it is normally only repairs with faults on which is not technically that has a cost and will provide you with udpated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Best regards,
I still haven't heard a word I got a call to advise they will look into the matter and revert back to me its sad though as all the years I've bought all my appliances from game and this experience has been a dissapointment.
I still haven't heard a word I got a call to advise they will look into the matter and revert back to me its sad though as all the years I've bought all my appliances from game and this experience has been a dissapointment.