WAITING FOR TWO WEEKS ON REPAIR ON FRIDGE

ON THE 5 OCTOBER MY HUSBAND WENT INTO THE STORE TO REPORT OUR FRIDGE FAULTY HE WAS TOLD THAT THE TECHINIAN WILL BE SENT OUT IN 48HOURS , 3DAYS LATER STILL NO TECHICIAN CAME OUT I PHONED DEFY AND WAS TOLD THAT THE COMPLAINT WAS NEVER LOGGED, WENT BACK TO GAME VERY FURUIOS SPOKE THE MANANGER AND HE ARRANGED FOR DEFYS TECHICIAN TO COME OUT THE SATURDAY 11OCTOBER THE TECHICIAN SAW TO THE FRIDGE BUT STILL WASNT GETTING COLD WAS TOLD BY THE TECHICIAN DEFY WILL BE COLLECTED THE FRIDGE MONDAY 19 OCTOBER TO TAKE TO THERE WORKSHOP FOR REPAIRS ITS THE 21ST ALREADY AN THEY STILL DID NOT COLLECT THE FRIDGE , I AM SO ANGRY CAUSE IN THE MEANTIME ALL MY MEAT WENT OFF IN THE FREEZER I DID EXPLAIN THE URGENCY OF THE MATTTER AS I HAVE A SMALL BABY IN THE HOUSE AN NEED THE FRIDGE TO STORE HIS MILK ,THIS IS SO INCONVENIENT AS I HAVE TO TAKE PUBLIC TRANSPORT EVERY DAY TO GO THE BUTCHER TO GET MEAT FOR SUPPER ,VERY FRUSTATING AND ANGRY ,