Waiting for goods bought on the 10 of november to no avail

So after countless times of trying to get the goods I bought at game I finally decide to take my last cent and go fetch my goods at their warehouse and when I get there no goods after calling the somerset mall store and I was told there s enough stock at the warehouse.iyhoo nothing they have no stock and I have to pay the bakkie i hired to go fetch the staff so who is gonna pay for the second trip when they decide they have the stock who is going to pay for that delivery thats what I keep asking myself I wont lie I am so ****ed right now