Waiting 2 years to have my Game account closed

Item: Game
Rating: 1
Author: Kitarah R

I have sent a request to have my game account closed in January 2017, I requested a Closure Letter be mailed to me as well. It is 2019 and I am still waiting. After phoning the call center numerous times this last couple of weeks the responds i received was that on the system it says "pending closure" Can someone please get back to me and advise WHY my account is not closed as i have requested.

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Replies (1)

Game's replyOfficial

04 Jul 2019, 16:35

Hi Rodrick,

I'm sorry for the service you received and the inconvenience caused.

I understand you have requested for your account to be closed. Rest assured I will be looking into the matter.

Kindly email your contact details to *** and cc ***, *** and ***.

look forward to hearing from you.

Kind RegardsMlindeli Ngcana Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (0 ********** 2273)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za

Game's reply04 Jul 2019, 16:35

Official