Wait 30mins for R10 refund, and manager dont care

(Saturday 18 April 2015) I went to Game in Somerset Mall to find a replacement pad for a floorwiz eco fiber mop. The price on the shelf R49.90. <br> <br> I proceeded to the payment counter and made payment, when I checked my slip I found that I was charged R59.90. I immediately informed the cashier who called over another employee to check on the price. <br> <br> The shelf price sticker was removed and brought with the slip to show I was over charged R10. No problem its a simple refund... then the waiting started. a Game employee walked from one end of the store to the other and finally standing in the goods return que to get a voucher. She returned 20mins later with a voucher for R10 as there was no small change in any of the registers. CAN YOU BELIEVE THAT?? I tried to wave down the manager (Marlise Stores I got the name from an employee as the manager just walked off) who simply stared at me for 5 seconds turned around and walked off without being bothered. I have honestly never experienced such a bad attitude from any manager before, it was as if the manager hoped I would just give up and walk out. <br> <br> another 15mins later 35mins total I received R10 cash.<br> <br> Shockingly Terrible Management.