Vodacom Contract

<p>On the 21st November I accompanied my mother to Game in Boksburg to get new cell phone contracts.</p> <p>We dealt with a lady named Petunia. After being in the store for more than 2 hours and walking backwards and forwards to the tills to get the once off payments done. We were handed the phones with the sim cards. My parents numbers needed to be ported to Vodacom. We received the pin numbers to port to Vodacom which wee given to Petunia so that she could register the phones. Four days later the phones are still not activated. After spending more than an hour on the phone to Vodacom Customer Care it has been established that the Activation Date the Petunia set for the two contracts is the 21st December 2016. Exactly a month after the contracts were signed.<br />When I queried on Tuesday as to why the phones had not yet being activated I was accused of being Nasty to her. <br />The phones have still not been activated. What are we supposed to do now? <br />To say that the service received is Shocking is putting it mildly.<br />I would like to know when the two phones will be activated and how this problem is goingto be resolved.</p>